What is Empathetic Collections?

What is Empathetic Debt Collections?

1. Our Clients: Businesses need help without harm.

a. Recover Past Dues. Help decrease their past dues and increase their revenue.

b. Commission only pricing. You need to increase cash flow without pre-payments.

c. Training and Education. Help improve processes to NOT need a collection agency in the future

2. Your Consumers: Those who owe money need engagement using empathy.

a. Multiple Opportunities to Engage. Reaching out through letters, phone calls, texts, emails, payment site, and more

b. When a Conversation Occurs. Give people the opportunity to tell their story. Listening. Establishing rapport without judgment. Collaborating on a debt resolution.