Updated: Jan 2
What is Empathetic Debt Collections?
1. Our Clients: Businesses need help without harm.
a. Recover Past Dues. Help decrease their past dues and increase their revenue.
b. Commission only pricing. You need to increase cash flow without pre-payments.
c. Training and Education. Help improve processes to NOT need a collection agency in the future
2. Your Consumers: Those who owe money need engagement using empathy.
a. Multiple Opportunities to Engage. Reaching out through letters, phone calls, texts, emails, payment site, and more
b. When a Conversation Occurs. Give people the opportunity to tell their story. Listening. Establishing rapport without judgment. Collaborating on a debt resolution.