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Collections for
Consumer Services
What We Do
Your business helps consumers realize their dreams, improve their livelihood, or by providing an important service with pride.
You need them to see the agreement through to final payment.
We can help. We'll take it from where you left off, engage and mediate to a resolution.
You can move on to doing what you do best.
Our Founder and President is a Nurse!
Why does that matter?
We have taken the fundamentals of bedside care & infused them into the practice of engaging with businesses to recover past due receivables.
It works!
How are we
DIFFERENT?
Empathy in Practice
What does empathy look like in collections?
Asking open-ended questions, LISTENING to the answer, establishing trust and open communication. Creating paths to resolutions and providing collaborative options.
Empathy is what you give to your customers.
Empathy is what we give to your past due consumers.
Recovery is achieved with results "beyond" traditional methods.
Technology in Practice
What does technology look like in collections?
Meeting each customer at their level of technology needed to provide great customer-service and resolution.
For some, it's letters & a phone call with a specialist.
For others, a consumer portal and many electronic payment options.
Recovery is achieved when technology goes "beyond" traditional methods.